Privacy Policy

Last updated: March 2025

1. Information We Collect

When you create an account, we collect your email address and a hashed version of your password. If you subscribe to our Premium plan, we store your PayPal subscription ID (not your payment card details — those are handled entirely by PayPal). Venue owners may optionally provide a business phone number, website, and description for their listing.

2. How We Use Your Information

  • To authenticate your login and manage your account
  • To associate venue listings with your owner account
  • To process and track your Premium subscription status via PayPal
  • To send transactional emails (password resets, inquiry notifications)
  • To improve the directory and fix technical issues

3. Venue Listings & Public Information

Venue names, addresses, cities, phone numbers, websites, descriptions, and photos that owners upload are displayed publicly on the site. Street View images are served directly from Google's infrastructure. If you do not want your venue's information listed, contact us and we will remove it promptly.

4. Cookies & Sessions

We use a single session cookie to keep you logged in. No third-party tracking cookies are set by this site. The PayPal SDK sets its own cookies when you interact with the subscription button; those are governed by PayPal's privacy policy.

5. Data Sharing

We do not sell your personal data. We do not share your email address with third parties except as required to process payments through PayPal or as required by law.

6. Data Retention & Deletion

Your account and associated data are retained as long as your account exists. You may request deletion of your account and all associated data at any time by emailing us. We will process the request within 30 days.

7. Security

Passwords are stored using bcrypt hashing with a work factor of 12. Database credentials are stored outside the web root. CSRF tokens protect all state-changing forms. HTTPS is enforced site-wide.

8. Contact

Questions about this policy? Email us at admin@nashvillevenuerentals.com.